Customers: Artum Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: 1C: Trade Management 8На базе: 1C:Enterprise 8.3 Project date: 2010/07 - 2010/10
Number of licenses: 22
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The 1C: Accounting and Trade company (BIT) completed the project of automation in ARTUM company. The solution "1C: Trade Management 8" is implemented.
To the project
Earlier in the company the software in which there was no opportunity effectively to manage customer relations and to plan sales was used. The program did not allow to make out agreements with different delivery conditions and to control accomplishment.
For automation of work of head office and five retail outlets the information system in which it is possible to trace the history of customer interaction was required, to obtain data on cash receipt and about a goods remaining balance in shops online. The companies needed operational supply of outlets with products without overstocking of a warehouse.
The solution of these tasks and increase in sales volume was connected with the project of automation of the main business processes of the company using a system on the 1C:Enterprise 8 platform.
The 1C: Trade Management 8 program was selected.
Implementation
The project is executed within three months. 22 jobs at head office and five retail stores are automated.
At head office the 1C: Trade Management 8 program, in remote branches - the solution "1C: Retail 8" is installed. Between them data exchange about cash receipt and a goods turnover is adjusted.
Results
The main business processes of the company are as a result automated:
- Sales management (wholesale and retail);
- Inventory management;
- Purchase management;
- Cash management and settlement;
- Sales planning and purchases;
- Customer relationship management (CRM);
- Pricing;
- Formation of the analytical reporting;
- Monitoring and efficiency analysis of a trading activity.
Speed of shipment of goods to clients and service of retail buyers increased by a third.
Implementation of a subsystem of CRM increased customer service quality and labor productivity of employees.
For 15% delivery date of the purchased products was reduced by a warehouse thanks to the used management subsystem by purchases.
Time of calculation of discounts and margins was several times reduced.
Time of drawing up plans of income and expenses was three times reduced, formation of the cash flow plan and carrying out the plan-fact analysis at the expense of the had opportunity of formation of sales plans and purchases accelerated.
Considerably information exchange about existence of goods between remote outlets accelerated. The management quickly obtains information on cash receipt and sales of goods from branches.
Due to control automation products remaining balance in warehouses succeeded to avoid overstocking of a warehouse, all offices are quickly supplied with necessary products.
The customer about the project
"We had an opportunity to control work of all our divisions in a foreground mode: the head office obtains the complete information about activity of all divisions, now we have effective tools for planning of income and expenses. We managed to increase sales volume by 10%" - the director of ARTUM Evgeny Artyomov noted.