Telfin has optimized the communication solution for SearchInform in the 11 watch zones of the Russian Federation

2023: Building a Comprehensive Communications Solution

Russian provider communication services Telfin"" has developed a ITSearchInform comprehensive solution for the company "" communications using PBX "Telfin. Office," virtual city and mobile numbers, as well as numbers in the 8-800 code for free calls by. RUSSIAN FEDERATION

The complex solution of Telfin made it possible to combine all branches in the regions of the company's presence into a single corporate network and reduce the cost of creating a comfortable communication infrastructure. Thanks to a single multi-channel platform based on the Telfin. Office PBX and a pool of Russian virtual telephone numbers, SearchInform has organized constant customer support in all time zones of the Russian Federation. Now all requests are processed at a convenient time, the number of missed calls to the company is minimal.

The team and customers of SearchInform are located in dozens of different cities of Russia, so most of the communication with customers and employees is carried out remotely. The implementation of this communication solution has become one of our priority tasks. In the person of Telfin, we have found a partner who is distinguished by a focus on the client, the ability to quickly respond to customer requests. We have received a stable and high-quality connection anywhere in the Russian Federation. In addition, "SearchInform" is constantly expanding cooperation with "Telfin," for example, in 2023 our numbers were connected abroad, - said the Tatiana Novikova director of to marketing PR and "SearchInform."

The organization of the corporate telephone network on the basis of the unified Telfin platform makes communications as efficient, ergonomic and secure as possible. Stable communication speeds up and optimizes the solution of work issues many times over. Also, such projects allow geographically distributed companies to develop uniform standards for the quality of communications both within the enterprise and with customers, "added Ivan Pavlov, Telfin project manager.