Increase in business performance: advice to the head at the beginning of a way

How to win against routine

You company executive. You love the work and are sincerely interested in prosperity of the business. Your head is always complete of the fresh ideas! And here you hurry in office after the meeting with the perspective partner, hurry to write everything what agreed about. Now you will make such strategic plan which will bring your business to essentially new level! But what your office has a queue? These are the colleagues who are impatiently expecting, the code you, at last, appear and solve, you will answer, you will sign, claim, you will instruct …

You open a door, sit down at a table in complete determination to fast scatter all affairs, to answer questions and to be engaged, at last, in for the sake of what you so hurried. You plunge into the abyss of tireless operational activity. You listen, participate, read, check, and here your look accidentally falls for a window. Already darkened? You translate a look to hours. The working day is finished! Colleagues go home. Do you endeavor to remember what you wanted to begin the day at office with? But it appears, you are squeezed out as a lemon, all enthusiasm evaporated also to you not to a creative any more. Well, maybe, tomorrow with a fresh mind, everything will go in a different way? Most likely, no! Everything will repeat. So to do? You are a first person of the company and your day should be such as you planned, but not to depend on the developed circumstances.

Everything is very simple. You need the correct and reliable assistant who will plan day proceeding from your desires, biorhythms, preferences and scheduled meetings. He should remember everything for himself and for you, organize, control, remind, in time provide the reporting, it is correct to place priorities, and, of course, never to be late, not to be ill and not to go to a holiday. "Such does not happen!" - you will tell. "I have 2 assistants, 2 deputies and 1 secretary. And all of them are far from an ideal though all of them very much try".

Unfortunately, people are only people. They have full authority to forget, to misunderstand, not to give importance to the fact that it is so important for you. But an exit after all is! The program or the modern solution for business management can become your reliable assistant. But their great variety and everyone in own way is not perfect! How to select an ideal system which will suit you? What to begin with?

System Selection

First of all, try to accept the fact that "ideal" programs do not exist. To find that it is necessary for you make a start from tasks unresolved at the moment. Try to formulate that for you is the most priority and that at all is optional. What processes are already adjusted using other software products implemented in the company and what are obviously not finished, not regulated, require your regular intervention and slow down development of the company.

I will try to list the most widespread problems which the head usually faces.

• There is no time for development of strategy. All resources leave on control of operational activity.
• The made decisions do not leave further the head's office.
• Activity of the company is torn off from its purposes.
• There is no understanding by what criteria to estimate results and efficiency of activity of the company.
• Insufficient control of performing discipline.
• There is no idea of real labor costs and distribution of level of loading of employees.
• Information is unstructured, there are no uniform formats, there is no uniform space for its storage.
• Business depends on specific employees.
• The existing system of motivation does not motivate employees on achievement of effective objectives and results.

The main difficulties face not due to the lack of rules or instructions, and because of absence of the tool which helps easily and quickly to perform all this. Let's say you comprehended that prevents to move forward, and, approximately, represent that it is necessary for you at the exit. Now it is necessary to orient in the sea of offers, to make the choice and to spend on it time minimum. There are several councils.

• Do not charge the choice of the solution to your deputies or other employees. Remember that implementing solutions, directed to increase in transparency of business and gain of control of activity of each employee, will instantly expose idlers. Perhaps, they should look for new work soon.
• Do not download demonstration versions of programs and do not spend time for infinite settings. Make 3-4 appointment with representatives of the companies, whose solutions you consider and ask them to show the main opportunities and competitive advantages in 15-20 minutes.
• Do not buy the license of the selected product on all company at once. If there is an opportunity, try to implement a pilot project on the limited group of people, for example, you and heads of divisions, departments, branches. A system can have a number of the latent defects which you will face when get to work.
• Try to find out in advance how there is system implementation, what is the time and what efforts of you will demand. Should you interrupt any production processes and whether you will be able to afford it?
• Find out whether the supplier uses the solution itself in the daily activity? In what volume? Find time to look how the implemented system at the different levels in the company is used.

Competently selected management tool will allow you not just to make business it steadier and competitive. You will be able to reach the companies essentially new level of development, to increase business scales, to master the new directions and at the same time not to lose control.

Took part in work on article

Malyavina Tatyana Arkadyevna   marketing director   "Aykumen Information business systems (Aykumen of IBS) IQMen Business Intelligence"