ERPC "Hotel Business"

ERPC "Hotel Business" is industry solution for complex automation of hotel business (Hotel, hotel/resort complex, restaurant, SPA) which is constructed based on the Microsoft Dynamics NAV enterprise management system, and combines the ERP system and extensive industry functionality, modern, open for adaptation.

Some functionality:

• Management of armoring, placement, eviction from hotel and settlings with guests;
• Management of charges on additional services;
• Conducting settlings with guests on prepayment, on credit, payment after delivery of provision of services;
• Management of the group settlement;
• Work with legal entities;
• Flexible charge of payments in different currencies;
• Automatic write-off of money from advance payment of the guest for payment of services, separation of accounts;
• Tracking of contracts with tour operators and travel agents;
• Possibility of status monitoring of numbers at any moment;
• Floor-by-floor plan of hotel;
• Viewing statistical information on hotel guests;
• Flexible management by rates, actions;
• Creation of internal payment system;
• Loyalty program and marketing: discount cards, SMS and e-mail of mailing;
• Automatic formation of invoices for payment;
• Web armoring;
• Payment by the credit card online;
• Formation of the management reporting on activity of hotel;
• Report generation for daily management for services of armoring, the porter, service of cleaning of premises;
• Backup;
• Closing of financial day of hotel and data transmission in accounting.

Implementing solution of ERPC "Hotel Business" will allow:

• To completely automate all processes of hotel business;
• Control a current status of numbers, plan their repair and service, to plan work of maids, to manage the telephone circulation and other services of numbers, to trace the history of accommodation.
• Increase the level of loyalty of the existing clients and attract new;
• Provide the most effective loading of the number of rooms;
• Increase sales volumes of services;
• Adjust additional sales channels;
• Obtain the comprehensive information for strategic planning, efficiency evaluation of management and tariff policy, acceptance of the correct management decisions