NORBIT: Microsoft Dynamics AX for delivery and service of commercial transport and special equipment

Today the car, the tractor, the loader, etc. technical means can be leased, leasing, to buy on credit and even to win in a lottery. Dealers and the service centers develop all these services and offer the clients not only for the purpose of increase in level of service, but also to execute and exceed the sales plan, to increase quantity of quotas from representation, to strengthen market coverage and image of the company.

The big nomenclature of spare parts and service works, need of synchronization with directories of manufacturing companies, implementation of check of applicability of spare parts, complex system of pricing on spare parts, warranty service, need of exact and timely planning of loading of repair resources, etc. – all this everyday life of official dealers, the service centers of commercial transport and representative offices of producers of special equipment.

The solution of NORBIT company created based on one of the leading ERP systems - Microsoft Dynamics AX, considers specific features of business processes on sales management and technical repairs of vehicles and the specialized equipment.

"NORBIT: Microsoft Dynamics AX for delivery and service of commercial transport and special equipment" covers functional areas of purchase management of spare parts, selection of vehicles and spare parts, planning and implementation of repair work and also financial provision of activity of dealers of cargo and specialized transport.

Shakhlevich Anton, head of practice of Microsoft Dynamics of NORBIT company: "Today in the market there are a lot of solutions for management of the automobile dealer centers. However in the majority they cover only implementation processes of automotive equipment. But for a segment of sales and service of commercial transport the task of the organization of the highly effective service center for which providing all parts are important is priority: from timely delivery of spare parts to an opportunity to monitor loading of a repair zone in real time. One of advantages of industry solution "NORBIT: Microsoft Dynamics AX for delivery and service of commercial transport and special equipment" is a possibility of complex automation of work of the service and dealer centers with the high level of detailing of each functional unit of a system. The solution brings the Russian dealers to the level of hosts of the European standards. With our solution your client will never tell: "Be damned that day when I sat down at a steering-wheel of this vacuum cleaner!"".

Solution "NORBIT: Microsoft Dynamics AX for delivery and service of commercial transport and special equipment" with equal success suits the companies with geographically distributed network of the service centers and also to the organizations whose field of activity is not connected with cars, transportations, but having the big park of office transport.

On the account of NORBIT company implementation of Microsoft Dynamics AX in the Russian company "TRACK CENTER" implementing the European trucks and providing all complex of services for foreign commercial vehicles. Result of implementation: the efficiency and accuracy of planning and accomplishment of repair work increased by 1.5 times; warehouse stocks are optimized for 20%; the transparency of financial management and settlings with partners increased.