Customers: Helvetius St. Petersburg; Tourism, Hospitality and Restaurant Business Contractors: ER-Telecom Holding (Дом.ру) Product: Telephony and Communication ServicesProject date: 2023/07 - 2024/01
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2024: Data Network Upgrade
The Дом.ру Business operator in St. Petersburg has completed work on modernizing the network, increasing the speed of Internet access to 300 Mbps, providing IP addresses and introducing digital television services at the Helvetia Hotel.
Helvetia is a non-networked five-star hotel with an owner at the helm, created in the tradition of European dynastic houses. The hotel has 90 rooms and a conference room, annually hosts dozens of conferences and thousands of guests in a historic 19th-century mansion in the heart of St. Petersburg.
The availability of modern digital services and services is one of the criteria for choosing a hotel. Successful operation of the hotel is impossible without a reliable partner providing high-quality communication services and round-the-clock service. I am sure that television and reliable Internet at a speed of 300 Mbps will increase the efficiency of processes related to taking into account guests, working with data and managing the room fund, will ensure a high level of hospitality and will make rest in Helvetia special, "said Yunis Teymurkhanli, general manager of the Helvetia Hotel. |
For conferences, seminars and business meetings, maintaining business contacts, communicating guests with their loved ones, you need high-speed wireless Internet with access from anywhere in the hotel. For guests, the opportunity to relax and watch your favorite film or music channel is also important.
To confirm the high status and five-star level of hospitality, increase the customer flow, ensure a comfortable stay of guests, increase their loyalty and receive positive reviews, the hotel required an increase in the speed of Internet access and the replacement of satellite TV service with digital.
Дом.ру Business has increased the speed of Internet access to 300 Mbps, which has significantly improved the work of internal services: Wi-Fi, corporate mail, hotel management system, booking, reception and accommodation services, information and reference service, etc.
The operator's specialists installed the equipment, taking into account the peculiarities of the building, the wishes for the location of wires and all devices, providing the opportunity to create a list of TV channels in accordance with the interests of the guests. Guests can watch music TV programs and films in excellent quality. Now broadcasts are not interrupted and do not depend on weather conditions, as was the case with satellite TV, which previously caused discontent.
In "Дом.ру Business" you can choose one of the thematic packages of TV channels depending on the type of number - for example, connect children's channels to family numbers. Or broadcast sports matches during the period of key championships. Through digital signal processing, Дом.ру Business provides high quality image transmission and increased immunity to interference.
Guests have already appreciated the possibilities of digital television with its high image quality, licensed content and a large selection of TV channels, including in HD format. As a result, the hotel confirmed the stardom, improved the quality of the rest, which increased the number of positive reviews from guests.
The availability of infrastructure has become an important factor affecting the level of the hotel and the quality of service. Complex telecom solutions make business management more efficient, provide a service that meets the high expectations of guests, - said Anton Kazarin, Director of b2b MRF North-West Дом.ру Business. |