Parking.ru: Microsoft Dynamics CRM - SaaS

Parking.ru company together with "Elisa Russia" announced start of new service "Rapid implementation of the Microsoft Dynamics CRM system" which assumes implementation of the full-fledged working system in 15 working days and the subsequent its use based on the SaaS model.

The new offer is designed to help clients to save time therefore they in 15 days will be able to receive completely customized customer relationship management system based on Microsoft Dynamics CRM with their data and required functionality that will allow to get to work at once.

Within the offer all opportunities of Microsoft Dynamics CRM as the fast and flexible customer relationship management system helping to increase efficiency of sales, marketing and service will be available to clients. Within 15 working days in a system the organization structure of the company will be created, roles of security and interfaces of users, forms and representations are configured. Besides, the main business processes of the company will be implemented and reports are configured.

Process of rapid implementation also includes import of data to a new system (including recommendations and the help in data preparation for import), key user training and adjusters of the CRM system, writing of the project documentation. If necessary to the customer recommendations about setup of working computers of users of the CRM system, setup of the client for Microsoft Office Outlook will be provided in such a way that after implementation the customer will be able to continue to use the mail system which is available for it.

The hot line on its support will work for all the time of use of the CRM system. In the long term Parking.ru and "Elisa Russia" will be able to perform further development of a system according to dynamics of business development of the client, without stopping workflow and without mentioning already available configuration.

"Usually projects on implementation of CRM systems last from three to six months — Maxim Potapov, the CRM expert of Elisa Russia company noted. — There is it in many respects because the client and the company consultant want to make "all and at once". Often at the initial stage this or that functionality is not up to the end clear to the client and it is not clear, it will use it or not. We suggest the clients to begin to work with a new system in 15 days, using all basic systems capabilities configured under it. It allows "penetrate into a system" in the course of work, effectively using time and money".

Works can take place as in the territory of the customer, and far off, using video conferences — depending on the customer's wishes. The Parking.ru company as the certified solutions SaaS provider, provides technology a hosting site on which the user gets access to a full-fledged CRM system. Parking.ru also ensures physical and information safety of data.

"Taking into account business development of the client further a system can be finished, having added it with necessary functionality or having integrated with a corporate information system, the portal solution or a mail system. It will allow to increase performance, to improve corporate interaction and in general to optimize management of the company" — Ekaterina Zlatova, the head of business applications Parking.ru added.