Reksoft will create software for speech analysis by request of the German company ASC Telecom

The Reksoft company providing services in software development signed the contract with ASC telecom AG company (Germany) for development and support of a difficult software package for the analysis of an oral and written language.

ASC telecom is one of the leading world suppliers of innovative software solutions for record, the analysis and assessment of written and oral speech.

Under the terms of the contract, Reksoft will be engaged in development of new versions of the ASC telecom software product intended for call centers and also services whose work depends on effective reaction to population calls - ambulance, fire and security services, etc. The main focus in new versions of a product will be placed on business process optimization, creation of new technology of record of written and oral speech, quality management, speech analysis, training in the Internet (eLearning) and resource management.

At this ASC lays great hopes on experience of Reksoft in development of solutions for mobile, fixed and the IP telephony.

Egorov Alexander, the director of the company of Reksoft, says: "The ASC company has wealth of experience in development of solutions for the analysis of speech communications, it works in this area more than 46 years. Therefore creation of new versions of products for this company is very interesting challenge which will become good addition to a portfolio of the solutions "Reksofta" for telecom industry".

Guenther Mueller, the president and the CEO of ASC, says: Reksoft will provide a creative development approach of software for our company. This contract is an important part of our strategy on improvement of service quality of the ASC telecom software products and their integration with other business processes. Experience of Reksoft in different industries also does this company by the ideal partner for development of our customer base".

In addition to development of new versions, Reksoft will also provide support of existing solutions of ASC; including - and the universal writing solution for VoIP of telephony which registers and archives calls, messages from the screen of the computer and all information relating to communication with the client according to the standards of security ordered by the legislation of the European Union.