Strong (Strong) (SteadyControl Human Resources Control and Management System)

2023: Mattress salons increased revenue by 30%, thanks to the neural network

Since May 2023, the quality of work of salon Strong managers is controlled by the the Russian system. SteadyControl Data audiobadges from and video cameras are processed neuronet and daily generate statistics on compliance with corporate service standards. Thanks to SteadyControl management, Strong managed to improve the work of personnel according to the priority criteria of the checklist. This applies to primary communication with visitors, understanding their needs, the quality of the presentation of goods.

It takes me about 15 minutes a day to get a complete picture of the work of the staff in Krasnodar. The business coach and managers need a little more - 20-30 minutes. Previously, we spent hours and days analyzing the work of employees. It is even physically difficult for a person to watch dozens of videos. There was no talk of prompt response and quick adjustment of processes. Today, a colossal amount of data analyzes the neural network. In the morning I go to my personal account, I look at the ready-made report for the past day: what were the critical mistakes of employees or minor violations of the checklist. Plus, SteadyControl experts are always in touch, who will tell and help the work. We were looking for a modern solution and found SteadyControl. Result: + 30% to revenue for the second month. We are now planning to scale across the network, told Narina Osipyan, director of retail chain LLC Strong

Strong is a federal network with a recognizable service concept. It is always a great pleasure for our escort team to work with professionals who prescribe standards in detail. The task of each Strong manager is to be an expert in the selection of mattresses. This requires regular training, tips for complying with checklists, analyzing successful and unsuccessful practices. For our part, we draw the attention of partners to the points of growth of the service and try to give maximum benefit, saving time to top managers of the Strong network, shared Anastasia Kovrizhnykh, specialist of the SteadyControl support department. Furniture