| Developers: | Vinteo (Winteo) |
| Date of the premiere of the system: | 2024/06/14 |
| Technology: | Video conferencing |
Main article: IT Service Management (ITSM)
2024: Vinteo Monitor Presentation
VINTEO has added a solution for monitoring the VKS system to the line of service tools, which allows you to effectively manage the organization's video communication infrastructure. The company announced this on June 14, 2024.
VINTEO Monitor is a solution for automated collection, display and storage of VKS parameters, analysis and notification of reaching critical values in real time. The analyzed parameters are the technical parameters of the VINTEO VKS server and conferences, as well as the metrics of the conference participants.
The solution works on the principle of transferring the parameters of the customer's VKS servers to VINTEO resources using the HTTPS protocol. The components of VINTEO Monitor include 24-hour access to the customized web portal and real-time display of monitored values on it, automated collection of VKS parameters with the monitoring parameters required periodichnostyu¸ analytics using the VINTEO regulatory value base, notifications about reaching critical indicators, and a data storage option.
The solution allows you to quickly track the technical performance of the VKS system, monitor individually selected parameters and store data on the historical values of system parameters, make operational decisions based on statistics, establish the causes of accidents and emergency situations, preventing the emergence of new incidents.
VINTEO Monitor is an application tool of VINTEO service programs, is regularly improved and supplemented with new metrics based on practical experience obtained by the company's technical support specialists.
As of June 2024, the VINTEO service portfolio consists of three programs - technical support for the installed VKS system and assistance in solving emergency situations VIN SUPPORT, professional support for the operation of VIN ADVANCED products and support for the implementation of VIN PRO VKS systems.
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |