Sharon Mertz is the director of Gartner Research, is responsible for the research CRM, SaaS and the software market of Russia. Has more than 25-year work experience in the industry of IT, to Gartner worked in IBM, KPMG, HP, Bull Worldwide Information Systems and Digital Equipment.
Education:
- A.B.D., Doctorate in Business Administration, International Business, Southern New Hampshire University
- Master's Certificate, Global Business Management, The George Washington University
- C.S.S., Administration and Management, Harvard University, Class Marshal
- B.A., Art History and German Literature, University of Massachusetts at Amherst