Indian Karnataka Bank switched to Russian Aerospace Forces

2024: Introduction of the Russian video communication platform TrueConf Server

Following the aircraft manufacturer Hindustan Aeronautics, the army and a number of police departments in India, the financial sector is also digitalizing business processes with the help of independent Russian software. According to TAdviser on August 7, 2024, representatives of TrueConf, the secure Russian video communication platform TrueConf Server was deployed by Karnataka Bank Limited. The TrueConf solution made it possible to combine more than 900 branches and 15 thousand bank specialists into a single corporate network for digital communications and online meetings.

Karnataka Bank Limited

Karnataka Bank Limited is an Indian class "A" commercial bank, comprising 915 branches, more than 15 thousand employees and 11 million customers throughout as of 2024. to the country According to the company, the digitalization of the branches of Karnataka Bank Limited required server a solution for working in a closed network that meets strict security and control criteria. IT infrastructure

The TrueConf Server system made it possible to organize digital interaction between Karnataka Bank Limited employees inside the bank's corporate networks without an Internet connection. All media data is processed on the organization's own equipment, which eliminates unauthorized access by third parties and third-party providers.

TrueConf applications were installed on corporate PCs, as well as personal laptops and smartphones of bank employees, which provide planning online meetings or launching instant video conferencing, communication in personal and group chats, file sharing, desktops, presentations and other documents. Employees are in a single address space and see each other's availability for communication.

Built-in technologies in TrueConf AI allow you to solve typical employee problems, thereby reducing the burden on IT the department. For example, to eliminate extraneous sounds during conferences, employees use "smart" noise cancellation, and the functions of replacing and blurring the background allow to increase the level of privacy of meetings, the company said.

TrueConf video conferencing is used by employees when dealing with work issues with management and colleagues from other branches, partners and public sector representatives. According to the bank's representatives, remote communications helped simplify work processes and speed up decision-making, including in the event of emergency situations, and also reduced the cost of organizing business trips.

As noted in TrueConf, in Asia there is a growing demand for sanctions-protected IT solutions that allow companies to invest in the development of IT infrastructure without the threat of losing access to the services used. Cloud video communication services technically cannot meet the high security and independence requirements of the IT infrastructure, as a result of which the demand for autonomous VKS systems has grown by an average of 30% since 2022.

Banks implement digital developments to improve the quality of service, improve the level of security and expand the availability of services to customers, relying on new technological trends and changes in consumer preferences. According to analysts' research, Gartner 72% of financial organizations plan to increase the budget for implementation software in 2024 compared to 2023 - primarily for solutions related to raising the level. information security