ITS CRM

A system is intended for maintaining the customer base and customer relationship management of the enterprises of small and medium business of a segment of B2B. ITS CRM:

• automates work of the sales manager, head of department, company executive;

considers each contact;

• instantly finds the necessary information on the client;
• provides visualization and control of process of work with each client.

ITS CRM is constructed on the basis of the latest developments in the field of WEB TECHNOLOGIES that allows to provide the maximum adaptation of the solution under each specific customer, without increasing at the same time the cost of the system. For work with a system the employee needs only the computer and the browser.

ITS CRM can be easily integrated with any database which is already existing in the organization - "1C: Enterprise" Automated by the Banking System, Call center, etc.

Implementation of ITS CRM will allow:

• Increase sales volume due to optimization of the process and receiving control over all sales cycle;
• Increase percent of successful transactions on the basis of the analysis of the arriving information on each client and elimination of unpromising contacts at the initial stage of sales.
• Increase a margin according to transactions, based on a possibility more deeply of requirements analysis of clients, * formations of more loyal relation to products and company services.
• Cut down administrative expenses for marketing and sales. It first of all is connected with automation of routine transactions and more accurate understanding of customer needs.