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Project

Almazov Center digitized training and internal communications thanks to MTS Link

Customers: National Medical Research Center named after V. A. Almazov (National Medical Research Center)

St. Petersburg; Pharmaceuticals, Medicine, Healthcare

Product: MTS Link Platform for Business Communications and Collaboration

Project date: 2024/03  - 2024/09

2024: Transition to MTS Link

"Webinar Technologies" transferred communications to the National Medical Research Center named after V.A. Almazov to their services. This was reported to Webinar Technologies on October 31, 2024.

Platform MTS Link integrated educational medical in the processes of the center: with its help lectures and seminars are held with the demonstration of practical materials. In addition, the Almazov Center has already tested a solution for holding a mass event - a webinar with the participation of about 1000 residents.

One of the formats for using MTS Link in the Almazov Center will be the holding of hybrid events. As of October 2024, the infrastructure of the medical center includes several complexes located in different territories. Hybrid communications are necessary, in particular, to hold management meetings with employees of departments.

The Almazov Center plans to expand the use of the MTS Link platform by introducing it into other educational and scientific processes. In particular, the developer's services will be used to connect online participants during major city, Russian and international events. Also, the National Medical Research Center named after V.A. Almazova intends to replace the Miro service that left the Russian market with MTS Link Boards. The solution will help visualize business processes and simplify interaction between specialists.

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The range of applications of online communications in our medical center is very wide: they are indispensable in scientific, educational, and clinical activities. Every day we have several dozen video conferences and 2-3 webinars. Each division has its own tasks in terms of communications, and employees still have to get used to the new tool, adapt it to their needs. However, as early as October 2024, we note the stability and functionality of the platform. The functions of AI decoding and recording meetings, as well as monitoring the involvement of students, were especially useful in the educational process, "said Dmitry Kurapeev, Deputy General Director for Information Technology and Project Management.
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MTS Link solutions will help the Center to increase the coverage of online events, as well as the efficiency of internal communications. We are pleased that the Center has chosen our platform for this purpose and plan to provide it with all the necessary support in the implementation of the technology and training of employees. We hope that this project will be an example of the successful scaling of online communications, and other medical institutions will be able to focus on the experience of the Center, "said Alexey Nechiporuk, director of work with the health industry.
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