"The Russian Capital" updated the version of the system for remote servicing of clients

As a result of implementation of the credit front office holding time of clients was reduced, work of employees of the bank became simpler. "The Russian Capital" received the reliable tool for flexible operating by the product line: there was an opportunity to upgrade business procedures and applications according to the requirements changing in the course of activity of credit institution and to start any new products in short terms.

In the conditions of close cooperation of the parties large-scale work on integration of a front office system with ABS, NSI, NBKI, back office applications, processing was carried out.

"We got acquainted with a command in advance, paying much attention to what people will work with the project on implementation of the front office in bank. In work with R-Style Softlab the fact that all obligations undertaken at the beginning of the project are fulfilled is especially valuable. At the same time it is not important, on paper they are recorded or orally. The company understands our requirements, meets halfway, we see return and desire to achieve result", – Shatokhin Evgeny, the head of directorate of technology development of Russian Capital bank commented

FrontBank is the full-function front office system implementing individual schemes of sales of products and the subsequent customer service. Thanks to innovations and modern approach to its creation, it quickly purchased popularity, both in Russia, and in the markets of the CIS.

2013. Replacement of the version of a system is made

R-Style Softlab completed the project on transfer of individuals to the new version of the platform of remote service of InterBank in Russian Capital bank, the press service of the company reported on August 2, 2013.

"Implementation of the new version of the InterBank system will allow clients of Russian Capital bank to make a transfer between the accounts, deposits and cards in all combinations, payments in a supplier address of services via the Contact system, money transfers in any details. Besides, it is possible to operation to perform both from normal accounts, and from plastic cards of the client" — Artem Oganesyan, the operating officer of JSB Rossiysky Capital noted.