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MultiATS

Product
Developers: MultiATS
Technology: Call centers,  IP telephony,  SaaS - Software as service

On January 25, 2011 the new service MultiATS offering services of the IP telephony for the small and medium companies on model of lease of the selected IP PBX (SaaS hosted PBX) with the connected free of charge direct Moscow phone numbers in code (495) and (499) started.

In a similar format the service is provided for the first time in Russia. Up to this point most similar services offered or communication services (IP telephony) in the Virtual Office format, or services of lease of the IP PBX. The project MultiATS is the independent telecom operator offering service on the SaaS hosted PBX platform and service of the IP telephony with own number capacity in one person.

Advantage of the project is the possibility of any company without considerable capital costs of purchase of expensive telephone exchanges to receive modern office with almost unlimited number of employees. Everything that is required, existence of a stable Internet channel and the installed telephone sets on tables of employees. Other functions are performed by MultiATS service.

Main opportunities of service:

  • free selection of direct multichannel phone numbers in code (495) and (499)
  • the minimum cost of lease of service (from 900 rub/month)
  • profitable rates for outgoing calls worldwide
  • possibility of preserving of number and settings of telephony at relocation of office
  • the organization of Call center with an unlimited number of incoming calls and deduction of queues of calls
  • voice greetings and voice menu (IVR)
  • transfer/deduction/call intercept
  • record of telephone conversations
  • consolidation of remote offices in a single telephone network with free and unlimited calls in network
  • intellectual readdressing of calls on mobile phones of employees in case of their absence from work
  • the Callback functions for economy on outgoing calls from mobile phones
  • integration with CRM and ERP systems of the enterprise (formation of automatic cards of customer appeals on AONU, etc.)
  • individual completion under tasks of each client

The MultiATS service is focused on small and medium-sized companies which locate the small budget on telephone services for office. Complex connection of office to services MultiATS happens within 1 day!

The new model of lease the IP PBX allows to expand considerably possibilities of business, to receive modern communication and more convenient management tool communications.