Implementation project "BIT-AVROBUS: Service of quality 8" in Gidromontazh Trust

Specialists of 1C: Accounting and Trade company (BIT) completed the project on implementation of the specialized solution "BIT-AVROBUS: Service of quality 8" in Gidromontazh Trust company, having automated work of staff of department of quality and having provided quality control of the provided services at all stages.

JSC Gidromontazh Trust is the complex engineering organization in the field of design, production, installation and service maintenance of the hydromechanical equipment and metalwork for hydraulic engineering constructions. For operating control of quality, customer interaction and provision of services, company management it was decided to implement the program allowing to receive and process quickly necessary information.

For solving of tasks of the company the program "was selected by BIT-AVROBUS: Service of quality 8", developed especially for the departments which are engaged in quality management in the organizations certified in ISO 9001:2008. Specialists of developer company of the solution "1C: Accounting and Trade" (BITS) became the partner in implementation of the software product.

Quality department specialists of Gidromontazh Trust company use the program "BIT-AVROBUS: Service of quality 8" for:

• Collecting and data analysis on service quality;
• Managements of the regulating documentation;
• Managements of a feedback with customers;
• Carrying out internal audits of quality;
• Advanced trainings of employees.

Application of the program allows to fix in any sequence of an event, the facts and data in the field of quality, to carry out accounting of changes in documentation, accounting of deviations on different structural divisions, different projects, to monitor actions, to control execution. A system helps to prepare all reporting, necessary for service layer assessment, including, according to customer satisfaction, reports on audits, to define effectiveness of processes, corrective actions, etc.

The director of quality of Gidromontazh Trust company noted: "As software provider we selected 1C: Accounting and Trade company (BIT). Specialists of BIT performed installation and tuning of the program, provided originally training and consultations of users. Works were performed quickly and in full. We are satisfied with results of works and we express gratitude to BIT company".