Ivideon MaaS

The main articles are:

• Video analytics (terms, applications, technologies)
• Speech Recognition (Technology, Market)
• Speech technology: On the path from recognition to understanding

2025: MaaS Solution Launch

Ivideon has launched a MaaS (Management as a Service) service solution that allows face-to-face customer service companies to effectively manage operations at service locations, increasing business margins. The company announced this on February 6, 2025.

Traditionally video surveillance used in the security services of companies and organizations. However, as the availability and quality of video cameras with sound recording, as well as the speed of exchange information with the cloud increased, systems video surveillances in combination with tools business analysts began to be increasingly used to monitor operational activities, as well as marketing for purposes.

Ivideon provides management video analytics to customers as a service. Basic MaaS scenarios include monitoring compliance with standards, labor discipline, speech scripts, including additional sales. Ivideon will help you formulate optimal checklists based on customer standards or on the experience of similar projects.

The Ivideon MaaS service allows you to generate daily reports on networks and individual retail outlets, offices, hotels and other places of face-to-face service. Online dashboards can be created with an assessment of the implementation of standards and the allocation of growth zones in the context of processes and individual service points. It is possible to send mobile notifications for prompt response. Control within the MaaS service is uniform, covers the entire geography of the network, does not distract employees from work and is therefore objective.

The intelligent management service Ivideon MaaS is free from the shortcomings of the traditional services of a secret buyer or conducting an audit on its own. In most cases, it will not entail capital expenditures either. The service frees up valuable time for directors, owners and managers, allowing you to focus on the main tasks of the business. We help businesses see more, understand better and act more accurately. And the first MaaS implementation cases confirm this, "said Zaur Abutalimov, CEO of Ivideon.

The implementation of the MaaS service consists of the stages of checking the integration of the Ivideon cloud with existing audio and video surveillance systems, the formation, if necessary, of key indicators and checklists, configuration (equipment, analytical modules and workflows), testing the system and its launch.