| Customers: Administration of the city of Magnitogorsk
Contractors: Primo RPA, Nekst CTR - Center for Robotization Technologies Product: Primo RPAProject date: 2022/04 - 2022/09
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2022: Business Process Automation with Primo RPA
From 2022, the administration will automate business processes using the domestic Primo RPA platform. It was chosen for its developed functionality, low-code capabilities and compliance with the course for import independence.
Software robots help in personnel, financial and service divisions, including the MPSC and industry departments. Processes are automated: reconciliation of budget data, registration of correspondence, processing of applications of citizens, formation of extracts. At the end of 2023, RPA is actively used in dozens of processes, increasing the speed, transparency and accuracy of operations.
By 2026, the administration plans to deepen automation, expand the number of scenarios, integrate RPA with public services, apply AI and ML for intelligent data processing and create an internal competence center for robot development.
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