| Customers: Center of credit security Financial services, investments and audit Contractors: Mototelecom Product: Mototelecom Call centerProject date: 2011/02
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For process automation of debt collection from the population, and also performance improvements of work of the debt agency "Center of Credit Security", specialists of Mototelecom Group implemented a software package based on Mototelecom Call Center.
The debt agency "Center of Credit Security" in connection with expansion of the company was in search of the effective tool for process automation of debt collection from borrowers and performance improvement of works of collectors and secretaries.
Specialists Mototelecom on the party of the customer carried out necessary work on expert evaluation of deployment of the software package Mototelecom Call Center and offered the plan for implementation taking into account necessary nuances and features of business of the collection agency.
The administration of the debt agency "TsKB" highly appreciated advantages of Mototelecom Call Center and made the decision on implementation of a complex as effective tool for accomplishment of necessary tasks and achievement of effective objectives. Software solutions based on Mototelecom Call Center differ from technical in simpler scheme of implementation and upgrade for the enterprises of small and medium business.
One of powerful benefits of a complex is the scalability, a possibility of routing of traffic, including regional, and call processings in the uniform center.
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