Response about Master Lab company performance (from Euro Medic company)

Our company is the largest in Europe and Central Asia the supplier of medical services specializing in conducting diagnostic testings, treatment of diseases of kidneys and providing teleradiological services. Having come to Russia, we faced a problem of lack of a specialized software for automation of our dialysis centers. All managerial, statistical, accounting work had to be performed manually that was a difficult and labor-consuming task for medical staff. There was a set of errors when accounting sessions of a hemodialysis, and it first of all affected quality of the provided medical services that is in the field extremely critical.

The matter is that the area of dialysis services is very specific, and ready-made solutions on automation of this activity just did not exist. There were two ways: or to develop a system, or to finish the automation systems of activity of medical institutions existing in the market. Without having either experience, or the qualified resources for creation of such system by own efforts, the first way, first of all, poured out in huge finance costs at which the result of works seemed quite foggy.

Having studied a set of various automation systems of treatment and prevention facilities, we stopped the choice on the MedWork system from Master Lab company. This product differs from competitors in universality, great opportunities in respect of setup and expansion of functionality of a system. In fact, MedWork is the whole development environment using which it is possible to implement practically any scheme of work of business processes of organization. Specialists of Master Lab company on the basis of the MedWork system created for us the specific solution MedWork-Dializ based on the Moscow Center of Dialysis.

Huge work was done, processes on effective planning of treatment of the patient, maintaining the schedule of procedures of dialysis in the program, planning of load of dialysis halls, automatic creation of cards of a session on doctor's orders are automated. Maintaining the electronic clinical record, obtaining detailed statements from it with evident dynamics of data on any set parameters. In a system also expert work, creation of diagrams on analysis results of the patient, diagrams of treatment and death rate on different criteria is implemented. In MedWork-e account of vaccination, material accounting and medicines for dialysis is kept.

Also I want to note separately systems capabilities on control of work of personnel, control for timeliness and correctness of filling of documents with users, their actions in a system.

MedWork allows to create any specific reporting under work of medical institution, under laboratory researches, statistic and financial statements. In particular monthly, quarterly and annual reports on work of all our dialysis centers in Russia for our head office in Europe form. A system allows to collect expert statistics on incidence and treatment, to increase quality of medical care and to manage effectively structural divisions of the company.