ReverseCom

ReverseCom represents service which will allow you to implement and automate the customer-oriented concept of work of your company. For anybody not a secret that the most part of the companies periodically solve many of the listed below tasks:

• Holding polls among clients for obtaining the objective information about activity of the company;
• Search of the companies providing those types of goods and services which are required for time at present;

Creation of the most comfortable conditions for partners, customer service quality improvement;

• Ensuring feedback coupling with clients and partners, the organization and control of processing and execution of requests from clients;
• The organization and control of execution of the internal tasks work-related with clients.

In the solution of these and many other tasks the information and communication service ReverseCom can provide you substantial assistance. ReverseCom is the public information system including:

• Means for formation and maintaining the electronic customer base which is a core of the customer-oriented concept of work of the organization;
• Means for fast creation of electronic messages of presentation quality by the specialists who do not have considerable qualification in information technology field;
• Means for monitoring of activity of clients and partners in your offers;
• Means for acceptance and registration of requests of clients, means for the organization and control of processing and execution of requests from clients.

In most cases use of ReverseCom services allows quickly and with the minimum costs to achieve the following results:

• Accelerate customer interaction, to constantly keep clients informed of the latest news from your company;
• Lower production costs and distribution of promotional products;
• Increase efficiency of your employees responsible for customer relations, carrying out advertizing and promotion actions;
• Expand your audience, find new clients and business partners;
• Increase the level of use of the latest technologies of advertizing and support of customer relations in the Internet without investments into the software and the computer equipment;
• Simplify studying of interest of your current and potential clients in your offers;
• Increase your advantages at equally high quality of goods and services in comparison with your competitors.

In comparison with other methods of advertizing on the Internet the offered technology has the following distinctive features:

• Within one tool all set of the functions necessary for carrying out a promotion company on the Internet (design, distribution, the analysis of responses) is concentrated;
• A system it is simple to master and begin to work with it. The software contains the simple, evident and functional user interface constructed on the basis of the newest technologies of creation of interactive web-applications;
• A system does not make the unauthorized not personified mailings, any addressee can always specify what topics him interest or at all to refuse a receipt of letters on e-mail;
• Existence of unique technology of tracking of interest of users in your offers will allow to minimize costs for holding promotion actions and already at early stages to estimate readiness of the market for emergence of new products and services;
• A system integrates a set of tasks within uniform process: formation of business offering-> distribution of business offering-> monitoring of interest of clients in the offer-> acceptance and request processing of clients according to the offer.