| Customers: Webbankir Moscow; Financial Services, Investments and Auditing Contractors: Weathervane Sale (Infinity Trade) Product: Call Center InfinityProject date: 2018/11 - 2019/08
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2019: Implementation of the Infinity Call Centre
Financial platform "VEBBANKIR" is a system of instant electronic lending. The company provides online turnkey microloans, from consideration of the application to receipt of funds by the client.
Through the integration of the Infinity call center with the CRM system and robotization platform, the customer company has optimized the reception and processing of incoming calls, automated outgoing campaigns and increased the efficiency of dialing.
 | Infinity, thanks to the presence of modern integration mechanisms, has become one of the main elements of a unified system of interaction with customers. The platform helps us go side by side with the most modern IT technologies, shares the experience of cooperation, Sergey Ryazantsev, Head of the Advanced Development Department of IFC VEBBANKIR LLC.
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