| Customers: Aloqabank Tashkent; Financial services, investments and audit Contractors: Weathervane Sale (Infinity Trade) Product: Call Center InfinityProject date: 2020/04 - 2020/07
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2020: Implementation of the Infinity Call Centre
Joint-stock and commercial Alokabank provides financial support to enterprises and small businesses in the Republic of Uzbekistan.
Through the implementation of the Infinity Call Center, the Bank has optimized the reception and processing of incoming calls, as well as increased customer loyalty and satisfaction.
| We are fully satisfied with the cooperation. All the specified functionality works properly: the quality has improved significantly, as well as the number of satisfied customers. We have big plans ahead with Infinity, shares the experience of cooperation, Advisor to the Chairman of the Board on IT issues Alokabank, Sergey Kartashev.
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