| Customers: Hamkorbank Bukhara; Financial services, investments and audit Contractors: Weathervane Sale (Infinity Trade) Product: Call Center InfinityProject date: 2022/05 - 2022/10
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2022: Implementation of the Infinity Call Centre
Joint Stock and Commercial Bank Hamkorbank is one of the top 10 banks in Uzbekistan. It has 47 branches and 105 offices nationwide to date.
The implementation of the Infinity call center allowed the organization to optimize the processing of incoming calls, outgoing notifications, as well as configure advanced performance reporting.
| The program itself is very convenient. And despite the sometimes occurring hitches with its use, we have no complaints about the functionality, shares the experience
of cooperation with Hamkorbank Internal Systems Support Department specialist, Eshonkhodzhaev Kamron. |
