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RTK CC: DO Speech Voice Analytics System

Product
The name of the base system (platform): Artificial intelligence (AI, Artificial intelligence, AI)
Developers: Rostelecom Contact Center MC NTT Moscow Center for New Technologies and Telecommunications
Technology: Data Mining,  Speech Technology

The main articles are:

DO Speech is a service for analyzing voice and text interaction with customers. Allows you to automatically explore the communications of operators and chatbots.