Vnukovo Airport increases the efficiency of searching for luggage using artificial intelligence

2025: Testing the BAGS Search Station Solution

Vnukovo International Airport, consistently introducing innovations to improve efficiency and quality of service, is testing, "BAGS Search Station" developed by JSC Aviacode"," a domestic development for automated handling of incidents with registered baggage of passengers. The system uses technology artificial intelligence to optimize the operation of baggage retrieval services.

Previously, agents had to manually enter data on lost luggage into the search system. Now, thanks to the "BAGS Search Station," it is enough to place luggage in a device that automatically analyzes its parameters: size, shape, color, presence of damage, tags and automatically forms the most complete and accurate case in the BAGS search system. This solution is designed to replace foreign analogues and surpasses them in functionality.

Earlier, Vnukovo Airport introduced a service on its official website that allows passengers traveling on domestic airlines to independently issue applications for the search for luggage in electronic form. This function greatly simplifies and speeds up the process of filing information non-arrived luggage. Now passengers do not need to personally contact the baggage search service. It is enough to fill out a simple application form available on the Vnukovo airport website. After filling out the form information on the search for baggage will be automatically sent to the address specified by the passenger. email

In addition, passengers will be able to independently track the status of the search for luggage in real time on the site at any convenient time. This online service is designed to increase the convenience and efficiency of servicing passengers at Vnukovo Airport, ensuring transparency and availability of information on the process of searching for luggage.