| Customers: Avito.ru (Avito, KEH eCommerce) Contractors: Primo RPA Product: Primo RPAProject date: 2022/04 - 2023/09
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2023: Implementation of Primo RPA
In an effort to maintain a high level of service and operational efficiency, the company has introduced process robotization technology based on the Primo RPA platform. RPA technology has attracted the company's attention because it is implemented through a low code approach and allows you to automate processes at the lowest cost of programming and technical support.
During the first year of operation, 22 business processes were automated and 34 software robots were created. The projects had a significant effect: they reduced the manual load in several divisions and improved the quality of client service. The introduction of RPA has become part of Avito's strategic course towards technological leadership - the company has formed its own RPA Competence Center, actively scales the application of the technology and uses it to increase the speed, accuracy and stability of internal processes.
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