Alekta won the tender for support of the systems of SAP in Gazpromneft-Vostok

The ALEKTA company won the tender and since March, 2011 started rendering maintenance services of automated control systems for resources of the enterprise based on the SAP solutions ERP for Gazpromneft-Vostok LLC.

Specialists of ALEKTA company should organize support of the 1st and 2nd support lines by the principle of "one window" of 8 solutions based on the set SAP systems of the Customer:

• Management of material flows;
• Sales management;
• Management of payments;
• Tax accounting;
• Accounting;
• Controlling and cost accounting;
• Fixed assets;
• Property management.

At the organization of user support of SAP solutions for Gazpromneft-Vostok LLC the following tasks are set for ALEKTA company:

• 1. Quality improvement of services of service by means of accomplishment of conditions of "The agreement on the service layer (SLA)";
• 2. Increase in efficiency of users;
• 3. Increase in efficiency of request processing of users;
• 4. Decrease in total ownership cost systems based on a SAP software due to support of lifecycle of systems, necessary level of reliability and availability and also standardization of scheduled works on maintenance of systems.

The territorial location of ALEKTA company close to the location of the Customer and also almost 20th summer successful experience of rendering services of maintenance of users of ERP systems will allow Gazpromneft-Vostok LLC to be sure of availability and high reliability of the rendered services. And existence in an organization structure of ALEKTA LLC of Customer support department as a part of Department of territorial projects, the official partner statuses SAP Channel Partner and SAP Service Partner and also big staff of the experienced specialists having international certificates of SAP AG company will allow to provide to the Customer required services at the high professional grade.