Unadesk AI assistant for creating user and training documentation

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2026: Introduction of AI Assistant for Creating User and Training Documentation

Unadesk On January 21, 2026, the company presented a comprehensive domestic solution of the same name with application AI for rapid automated creation of user and training documentation for programs and processes. The product is positioned by the company as a competitor to Western services, SAP Enable Now uPerform by Ancile, UPK Oracle and others and is designed to accelerate digital transformation, as well as the adaptation of employees to new corporate IT programs, from to. CRM ERP

In general, the Unadesk platform has combined a large stack of AI technologies for the automated creation of a complete package of user and training documentation: instructions, training courses, simulators, tests, videos, presentations and simulations, as well as for knowledge management and support for users of IT systems. According to the developers, the digital tool reduces the costs of experts by 10 times for the development of user and training documentation on IT systems and processes (the neural network built into the software itself fills out the necessary sections in the templates of user instructions or courses), speeds up staff adaptation by 3 times and reduces the cost of technical support employees by 2 times. The platform can run on any AI model (GigaChat, YandexGPT, etc.), as well as in cloud storage and local servers of companies - each implementation is custom and accompanied by global support from developers.

According to Elena Volkova, CEO of Unadesk (Formula of Changes LLC), the platform is distinguished by a complex scenario for the use of AI - a single system recognizes images, generates texts, transcribes voice and can do much more.

Improving efficiency and productivity are the focus tasks that business attention is focused on today. According to forecasts, the economic situation in 2026 will be even more difficult, and companies need to focus on optimizing all possible processes, including digitalization projects. It's not enough to just implement the software. In order for the software to really start using, and IT projects began to bring measurable results, you need to work with the user, direct your attention to him and support him. Instead of attracting expensive specialists who will manually develop educational and user documentation for a long time, you can "attach" a personal AI assistant to any employee, he will simply continue to work as usual, and tips will be generated automatically. As a result, digital transformation is accelerating, and the import substitution process is 2 times faster, bringing our country closer to the global goal of achieving technological sovereignty, Elena Volkova added.

As of January 2026, Unadesk software already works in insurance companies, banks, retailers, industrial and oil and gas enterprises, automating course development, training and assisting employees in interacting with corporate IT systems. The product already has more than 10 thousand users, noted in Unadesk.