Banco de Credito (Infor CRM Epiphany)

The Peruvian bank Banco de Credito and Infor company completed the joint project of system implementation of control over customer interaction (CRM) of Infor CRM Epiphany.

Results

Opinions

"We constantly aim to improve the products and services offered our clients. The solution CRM Epiphany helped us to work more effectively, to start more campaigns for the same time frame and to create more relevant offers that allowed to increase the sales volume and level of customer satisfaction", – Benjamin Castro, the senior CRM manager, BCP noted.

"CRM-a system Infor helps the companies to make the weighed decisions and to create the optimal marketing message for each client, – Jackie Palmer, the senior manager on products emphasized CRM Infor. – Not only banks, similar BCP, but also the organizations in any industry can use CRM Epiphany for increase in income through more aim and personalized campaigns".