Infinity Taxi

Functionality

The software package Infinity TAXI has a wide range of possibilities. The main concept of our product - KOMPLEKSNAYA automation of dispatching office of the taxi. The structure of the functional modules Infinity depends on real requirement of dispatching office. All modules are compatible and gather as the designer. "Infinity TAXI" is the only solution at which almost all modules are made by one producer. The solution is adapted for work both small dispatching office in "region", and large dispatching office in the megalopolis. Also the solution is adapted for work of the dispatching offices focused on work with VIP clients.

The basic complete set contains the following arsenal of functionality:

• Acceptance and maintaining requests
• Support of all possible techniques of automatic calculation of cost of orders
• Work with boards (accounting, an output to the line, parking, autosetting on parking, etc.)
• Work with drivers (settlement, time recording, etc.)
• Work with operators and managers (control, call recording, settlement, etc.)
• Holding actions of attraction and customer retention (prize-winning trips, discounts, etc.)
• Identification of the client at a call on the basis of AONA
• Call recording (the written talk contains directly in the history of the order)
• Complete statistics on calls, work of operators, managers, drivers
• Call recording (the written talk is stored by each order separately)
• Control indicators of telephony (quantity of lost calls whether there are enough telephone lines, whether everything operators timely picked up the phones, etc.)
• Work of operators in the headsets connected to computers

And the mass of other opportunities, with the help which operators will be able to process orders quickly and qualitatively.

For large dispatching offices and megalopolises

• Work with corporate customers (non-cash payment)
• More complex circuits of calculation of cost of orders
• Holding marketing actions
• Expanded statistics

For the dispatching offices focused on work with VIP clients

• Personal data on VIP clients

the Complete solution for taxi pools from MTS and Weathervane Sale

MTS and Weathervane Sale propose the complete telecommunication solution which will allow to increase efficiency and profitability of any taxi pool.

Advantages of the solution:

• Infinity Taxi program for full automation of processing orders of clients.
• The special easily memorable number for a taxi call clients from MTS.
• Unlimited communication in the Drivers — the Manager group, including the unlimited Internet (GPRS) in the territory of the home region.
• A special offer on "MTS Link 300 Navigator" navigators and MTS Navigator 501 for fast navigation taking into account traffic jams and also use as the certified taximeter.

Using the complete solution taxi pools will be able:

• Increase quality of work of dispatching office of the taxi;
• Not lose any call / order of the taxi;
• Reduce costs;
• Make business of the taxi the most transparent for the management;
• Reduce to a minimum risk of "interception" of orders and the conflicts between drivers at distribution of orders.

The solution is suitable for a taxi pool of any size and will satisfy requirements of dispatching office of the taxi both the large megalopolis, and the town or the locality.

The complete solution for taxi pools from MTS and Weathervane Sale includes:

Infinity Taxi program:

• Acceptance and order processing in the automatic mode. Identification of the client at a call. Storage of history of trips of each client.
• Distribution of orders to the boards, next to the place of giving, without participation of managers on phones (navigators) to drivers.
• Automatic calculation of cost of a trip on the basis of the passable way by means of a taximeter, when using the MTS Link 300 Navigator or MTS Navigator 501 navigator.
• Support of services of the automatic notification of clients about the status of order fulfillment by means of SMS and an answerphone.
• All possible techniques of automatic calculation of cost of orders are implemented: on the passable distance, on trip time, on price zones and so forth. Flexible calculation of cost of a trip depending on type of service, classes of machines, time of day, weather conditions, days of the week and so forth.
• Individual work with each driver and operator. Accounting at distribution of orders and settlement with them of qualification, specific features of the personality, employment type in dispatching office, characteristics of the car and so forth.
• Exchange of orders between dispatching offices. Tracking of current status of the order in the automatic mode in the dispatching office which took the order.
• Booking from clients via the website, e-mail, ICQ and using the special program on the client's phone.
• Individual conditions for each client. Special rates, "prize-winning" trips, VIP of a discount, etc.
• Hundreds of reports on work of dispatching office. Unique reports on work of service, drivers and operators. An opportunity to design own reports.
• Record of all talk coming to dispatching office. A talk becomes attached to orders. Quick search according to the customer number, the operator and so forth is in addition possible.
• An ability to manage of dispatching office from any place in the world where there is an Internet.
• Unique simplicity of setup of a program runtime, business processes by means of visual scenarios. Individual preference of the interface.
• Speed of mastering by employees without special skills in the shortest possible time.

Service Auto attendant from MTS:

• Consolidation of all existing phone numbers in the uniform multichannel access number.
• Processing of all entering phone calls irrespective of their quantity without increase in number of the telephone lines which are available at your office.
• Formation of reporting information on the selected criteria.
• An operational configuration of services according to your current requirements.

Service "The uniform short number (FMC)" from MTS:

• The uniform short number for mobile and office phones of employees.
• Uniform internal numbering for phones at one or several offices.
• Considerable reducing costs for communication (between branches, between mobile and office employees).
• An opportunity to configure readdressing of calls (consistently/in parallel, on time of day and days of the week).