OSS Prime

OSS Prime is corporate solution of support of operating activities of the telecom operator in a boxed format. Prime implement for the purpose of resource optimization, support of a customer loyalty, performance improvement of workers with simultaneous decrease in workload and the cost accounting.

xRM (accounting of suppliers, clients and marginality of services) allows

To managers:

• create agreements, acts, to approve documents with other departments;
• manage requests for connection/shutdown, appoint responsible of other departments;
• check existence of technical capability, accelerate processing of requests, customer appeals and suppliers;
• lower load of subscriber department.

To heads:

• estimate quality of work of employees, supervise their actions;
• approve solutions between departments, create reports.

To clients (physical persons and legal entity):

• manage services through the Personal Account, pay through any payment system; e-mail, SMS notification.

Billing allows Accounting:

• automate calculation and charge of a subscription fee for services;
• shorthand traffic, appoint individual rates for legal entities and physical persons;
• make out bills, acts, to create interpretations and registers for suppliers of telephone communication of the Big Three.

Technical accounting and Warehouse allows To engineers:

• online on the card to create and manage nodes, cable passages;
• display traces of gaps, schemes: povolokonny, razvarka of couplings;
• perform logistics, receive the full map of the client due to integration with a Ticket-system, 1C, with technical accounting;
• carry uniform base of the active, passive equipment, accounting of ZIP and leased resources.

A Ticket-system provides To technical support:

• automatic creation of tickets at malfunctions by data from technical accounting, viewing history of tickets and comments on them;
• an opportunity to specify priorities, control terms, a downtime and to notify responsible for e-mail and the SMS.

The cross-browser Web 3.0 application provides:

• jobs during the exit works and the organization of outsourcing;
• an opportunity to regulate processes far off (from the smartphone, the tablet) and to save the time.

OSS Prime is the solution for small and medium telecom operators of production of OSS Prime company which is the ARGUS STC subsidiary company. OSS Prime makes use of long-term experience of development and interaction with leaders of telecom market, creating systems according to the TM Forum standards (NGOSS, ETOM) TAM. Integrating the best practices, OSS Prime solves 85% of business challenges of a segment of SMB and is available at cost.

How to look at a product?

• Far off in a webinar format.
• At a personal meeting on a visit at us.
• At a personal meeting at you on a visit.