The name of the base system (platform): | Microsoft Dynamics CRM |
Developers: | Business Engineer Consulting Group (Business engineer) |
Date of the premiere of the system: | 2007 |
Last Release Date: | 2014 |
Branches: | Science and education |
Technology: | CRM |
It is an opportunity for training centers of any size to provide automation of key business processes based on the Microsoft Dynamics CRM platform. A system increases productivity of employees and facilitates interaction of sales departments, marketing and customer service using the modern technologies integrated into a unified working environment.
Key results of use of a system
- - There are no losses of incoming requests from potential listeners
- - Ensuring fast and easy request processing
- - Consolidation of all work with listeners in a single system
- - Ensuring repeated sales at the expense of the complete information on listeners and the history of interaction with them
- - Increase in satisfaction and customer loyalty.
Key features of Training Center CRM
- - Consolidation of all information in a single system (rates, listeners, teachers, lecture halls, accounts, payments, agreements and other)
- - Planning of actions (rates)
- - Bulk mailings on the segmented base
- - Process control of job evaluation of listeners, quality evaluation of the conducted courses.
- - Import of data from registration forms
- - Exposure and control of payment of accounts.
- - Autoformation of documents (accounts, letters, agreements, and of river)
- - Reporting
- - Work planning
Advantages of the solution
- - The approved solution
- - Access from any device and any place
- - Ample opportunities on integration
- - Possibility of expansion of functionality
- - Microsoft Dynamics CRM platform
- - A possibility of development of the solution in a cloud