| Customers: Самовары.ру Contractors: RosBusinessSoft Product: RosBusinessSoft CRM +Project date: 2016/11 - 2017/02
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The pilot project was started in retail network of Самовары.ру online store. According to Vadim Mitrokhin, the head of "Самовары.ру", this solution allowed them to optimize the staff list. In particular it was revealed that during the period from 9 to 10 o'clock in some shops two managers were not necessary in a trading floor because of low passability. Therefore the second employee began to come by 10 o'clock.
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