Pharmstandard placed critical business systems of SAP in DPC "Croc Cloud services"

2020: Placement of critical business systems of SAP in DPC "Croc Cloud services"

On June 11, 2020 the Pharmstandard company announced making decision on placement of critical business systems of SAP in DPC of CROC Cloud services. The ERP system, a warehouse management system, a production scheduling system, the system of an analytical data storage and forecasting were postponed for the platform. On project deliverables the company could lower housekeeping overheads of outsourcing infrastructure almost twice. Start of services in DPC taking into account design, purchase, a commissioning of the equipment and test transfer of systems is performed in three months.

According to the company, the complete solution based on the software of SAP was applied in Pharmstandard company over the last 5 years. As the outsourcing platform resources of one of service providers of a hosting of SAP systems were used.

Since 2020 Pharmstandard CROC Cloud services which during the tender offered good sales terms of the project, including by a ratio "price/quality" became provider for. The business unit of CROC IT company provided computing resources based on network of the data centers, services in migration and the subsequent maintenance of infrastructure to the level of the application software. The itelligence company is responsible for smooth operation of business applications of SAP in this project.

The choice of provider of services was performed on the basis of multiple-factor assessment: professionalism of a command, existence of the confirmed experience, statistics of failures, readiness for carrying out audit, lack of essential notes for documentation on quality control. As the Pharmstandard company in the activity is guided by the principles of GxP, openness to carrying out audit of data center and existence of all necessary documentation on quality control played an important role in acceptance of the final decision. During preparation of data migration of SAP systems on the updated capacities our specialists in the shortest possible time made necessary changes to setup of systems and network infrastructure. It allowed to minimize risks of influence of possible failures in work of SAP on the continuity of business processes of the company and to execute change of the platform without significant effect on primary activity. Migration of systems, critical for business, is carried out to extremely short time. It managed to achieve thanks to harmonious joint work of project teams Pharmstandard, CROC Cloud services and itelligence. Transfer of all data was carried out step by step to non-working days without suspension of business processes. As a result migration took place imperceptibly for employees and clients of Pharmstandard. Our technical specialists already note improvement of quality of the received service regarding processes of interaction with technical support service, feedback, pro-activity. The infrastructure performance gain became a good point also. Evgeny Golikov, the Chief information officer of Pharmstandard company noted

Creation of the selected infrastructure under requirements of SAP for large corporate clients has the features. First, at the heart of such infrastructure the equipment which is strictly certified by vendor should be used. Secondly, amount of RAM counting on one server — in the project is important for Pharmstandard more than 2 Tb. We project computing environment in the DPC according to a request. Maxim Berezin, the director of business development of CROC explained Cloud services

Responsibility for level of the provided services completely passes to the supplier of service which should think over and prepare beforehand all necessary technical infrastructure and organizational model of maintenance. Together with the client and CROC we developed Cloud services and migrations of systems implemented the project, fulfilled tripartite processes of interaction of commands of technical support among themselves and users Pharmstandard, provided professional services for administration of SAP applications and HANA DB. Dmitry Surilov, the development director of itelligence added