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Project

In Energokomfort Karelia customer service center the management system for NeuroniQ queue is installed

Customers: Power comfort Karelia

Petrozavodsk; Housing and public utilities, service and household services

Product: NeuroniQ Management system for queue

Project date: 2020/01  - 2020/07

2020: NeuroniQ queue management system implementation

In Energokomfort Karelia customer service center (Petrozavodsk) the management system for queue of NEURONIQ was installed. Technologies of the Future reported about it on August 10, 2020.

The hardware and software system creates favorable conditions for stay for visitors, reduces the probability of emergence of conflict situations, reduces waiting time, allows to distract from tracking of queue.

Implementation of an electronic queue promotes performance improvement, improves working conditions due to decrease in stress loads and uniform distribution of a flow of visitors.

Besides, NEURONIQ is the instrument of monitoring of process of acceptance of the population. Statistics in real time gives an opportunity to control load of office, work of employees and to quickly reveal problems.

NEURONIQ Queue helps to increase quality of service and competitiveness, to manage resources and to optimize activity more than 300 organizations of housing sector and the power sales industry.