The updated office "Tver Vodokanal" is equipped with NeuroniQ queue management system

2020: NeuroniQ queue management system implementation

The updated office "Tver Vodokanal" (Tver) was equipped with a management system of queue of NEURONIQ. On July 9, 2020 Technologies of the Future reported about it.

NEURONIQ automates navigation of a flow of visitors at the expense of what process of reception of citizens is optimized, the moral and psychological climate in a zone of waiting improves and the efficiency of organization increases. The hardware and software system allows to create favorable conditions of work, to reduce quantity of questions to specialists and to evenly distribute load of personnel of the organization. On the basis of statistic and operational reports the management of the enterprise is given an opportunity to analyze work of each employee, to reveal "narrow" places of service and to react timely for elimination of the arising problems.

Opening of office, perhaps, - the most important event of 2020. I from the very beginning considered customer focus the priority principle for us. Also I am very glad that we managed to implement this project and now we can provide to our subscribers absolutely other level of service. Service will be faster, comfortable, at last, will be in office just pleasantly, - the CEO of Tver Vodokanal LLC Andrey Radchenko says.