WORLD Visual communications (1C:CRM PROF) of THEODORE Intensive Center

The Following Functions Were Automated:

• Customer relationship management (CRM)

Work on the Adaptation of the Standard Solution

• Stages of the main business process Sale were revealed.
• Adaptation of a configuration is made for reflection of business process in an accounting system.
• Within adaptation the route map of business process Sale was completely processed.
• Completion on updating of the amount of business process on the basis of the entered documents within problems of business process was made.
• Completions for increase in convenience works of users during the work with problems of business process were performed.
• The system of roles is developed, for shutdown of an opportunity to users to enter documents out of business processes.
• The new report "A funnel of sales" which differs from standard in more correct calculation of indicators of development on business process stages is developed.

Maintenance:

• Consultation on methodical questions of work with the program of 1C is performed
• Consultation on technical issues of work with software products of 1C is performed

The Following Tasks Were Performed:

• Collecting and requirement analysis of the customer to an automated system
• Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
• Creation of interfaces and sets of user rights
• Technical implementation of specific features of accounting and management in the automation system (adaptation)