SCOR

This model appeared in the early nineties. It is focused on the enterprises, state institutions and the military organizations. Its essence is based that the manufacturing enterprise is not education, independent of the external environment, and represents a part of the system connecting a chain raw materials sources — production — shipment to the end user. Driving force of development in it — not production, and the requests of end consumers extending the required components starting necessary production resources and connecting networks of distributors from raw materials sources. Feature of the SCOR model is that in the head of all processes planning is put. As a result degree of responsibility and demand of the tools which are responsible for business planning at the different levels raises (strategic, tactical, operational).

Groups of business processes of the SCOR model

The SCOR model is in fact it is the reference book on operating activities of the enterprise including the detailed description of business processes (and also subprocesses, activities, etc.), united in five groups:

• planning. Is the most important stage of work with a supply management chain. First, this process includes collection of data on customer needs, including forecasting. Secondly, within planning balancing of client requirements and the available production capabilities is performed. Thirdly, planning includes a stage of preparation of the budget, i.e. allows to coordinate resource requirements and raw materials to financial requirements;

• delivery. Set of the processes connected with purchase of raw materials and the choice of subcontractors. Includes problems of determination of business rules for implementation of purchases, management of warehouses and vehicles, import transactions;

• production. Drawing up schedules, operational regulation, quality control, production process control, completion of transactions of development of documentation at a project campaign. Business processes of maintenance and repairs, transportation, storages, managements of work in progress;

• shipment. A set of the business processes connected with processing of client orders: from order placement of the client before creation of production dresses, scheduling and delivery of the order to the client. Business processes of this level include tasks of control of vehicles, interactions with the logistic companies, input of products in operation at the customer;

• return. This group of business processes is responsible for the procedure of motivated return of raw materials, materials and components to suppliers in case of defects, for warranty repair, maintenance and repair of the equipment out of walls of the enterprise, return of a production surplus to suppliers.