Collection agencies (Russian market)

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2023: Girl, 27, jumps out of 23rd floor window over collector calls

In February 2023, in Balashikha, a 27-year-old girl jumped out of a 23rd floor window due to calls from collectors.

She had a bank loan of 300,000 rubles. Acquaintances claim that collectors regularly called her and her relatives and exerted psychological pressure. The girl's psyche could not stand it, she wrote about this in a suicide note.

2022

Growth in the volume of collection services by 6% to 54.9 billion rubles

The volume of the Russian collection services market in 2022 reached 54.9 billion rubles, an increase of 23.4% compared to the previous year. Compared to 2018 growth, the market showed a 4.7-fold rise. This is evidenced by the data of the market research agency "GuideMarket," published in December 2023.

Analysts attribute the significant growth of the collection services market to an increase in the number of debts, as well as an increase in the efficiency of collection agencies. As a result of their activities, the number of debts repaid and debts repaid increases.

At the same time, as the researchers note, the growth of the collection market also raises certain concerns: increased pressure on debtors can lead to social problems and a decrease in the level of confidence in financial institutions.

According to the National Association of Professional Collection Agencies (SRO NAPKA), in 2022 the volume of the agency collection market (overdue debt remains on the balance sheet of the lender) decreased by 16%, to 734 billion rubles. The decrease was shown at the end of the year and the number of cases transferred by creditors to collectors - by almost 3% at the end of 2022, to 20.4 million.

Almost three quarters of the agency collection market fell on banks, another 25% is occupied by debts of microfinance organizations (MFIs) and other creditors. Bankers in 2022 transferred to collectors for agency debt collection by 559 billion rubles, which is 14% less than in 2021, microfinance - 132 billion rubles (-14% in annual comparison). The average check in the segment amounted to 36.7 thousand rubles, which is 12% less than a year earlier.

"An additional decrease in the agency collection market could be led by restructuring by the creditors themselves, as well as the use of credit holidays, which led to a decrease in the volume of loans transferred for collection," adds ACRE Mikhail Polukhin, director of the financial institutions ratings group.^[1]

Blocking penalties in favor of banks and collection agencies with foreign roots

On March 23, 2022, it became known that the Bailiff Service began to "freeze any recovery" in favor of banks and collection agencies with foreign roots.

The FSSP perceives such organizations as non-residents and is guided by Russia's response to Western sanctions. The documents indicate that the transfer of money in favor of companies "that are non-residents" should be suspended until "special indication." There is also a list of companies and banks that should not receive collected debts.

The lists included "daughters" of foreign banksRaiffeisen Bank("," Rosbank and Unicredit Bank""), as well as the largest collection agencies operating in Russia - (EOS "daughter" of the German EOS Group), "" (controlled), First Collection Bureau Baring Vostok ID Collect (part of the IDF Eurasia group), "" (M.B.A. Finance part of the MBA Consult group) and "Phoenix" (controlled). TCS Group

One of RBC's interlocutors noted that payments do not pass selectively, from some district departments of the FSSP. According to him, the territorial divisions of the FSSP technically comply with the decisions of the courts to recover, but the money is not transferred to the collectors, but is accumulated in the treasury accounts of the service.

2020: Record volume of work with debts of individuals - 582 billion rubles.

Recoverers received in 2020 problematic debts of individuals for 582 billion rubles . - a record amount since at least 2013.

2019

Banks sold collectors debts of individuals worth 303 billion rubles

At the end of 2019, banks sold overdue debts of individuals worth 303 billion rubles to collectors . The collectors bought three-quarters of all loan agreements, which the bankers decided to abandon in order to clear the balance sheets. In total, they put up for sale 399 billion rubles of debt - 15% less than a year earlier.

But in the hands of collectors in the end it turned out to be 3.5% more debt than in 2018.

The amount of average debt taken by collectors into work decreased by 15% - to 158 thousand rubles. This is the result of non-payments on consumer loans and credit cards, according to the PKB, while the share of car loans and business debts is decreasing.

Overdue debts are becoming more expensive, but they are still sold for nothing: the average price of closed transactions was 2.62% of the face value. Collectors spent only 7.9 billion rubles for the purchase of rights for 300 billion rubles of debt (against 5.6 billion a year ago).

For 9 months, the volume of overdue debts of individuals on bank balance sheets decreased by 17 billion rubles

On November 14, 2019, it became known that the total assets of collection agencies in 2018 reached 98.69 billion rubles, an increase of 2.8 times compared to the results of 2017. Net profit increased 2.2 times to 11.15 billion rubles, revenue - 1.7 times to 22.42 billion rubles. Such data were obtained by analysts of the Debt Consultant collection agency based on an analysis of the companies' open financial statements.

Шаблон:Quote 'author = notes Denis Aksyonov, General Director of the Debt Consultant collection agency

According to the Bank of Russia, as of October 1, 2019, the volume of overdue debts of individuals on bank balance sheets decreased by 17 billion rubles or 2.24% to 756.5 billion rubles, while the volume of overdue debts of legal entities increased by 11% to 2.409 trillion rubles. The transfer of debt by legal entities is not widespread, banks with such debts work independently.

Ranking collection agencies by assets gives an indication of the agency's position in the overdue debt market. Other indicators of public accounting, due to the peculiarities of accounting, are much more difficult to interpret: there are differences in portfolios in work or on the balance sheet, and companies also use various taxation systems. Balance sheets may not only have retail portfolios and not only claim rights under. to the credits The recovery market is young, it is impossible to talk about its established leaders and outsiders. The aggregate financial results of collection agencies indicate a stable demand for civilized instruments for the collection of overdue debts, says Denis Aksyonov, General Director of the Debt Consultant collection agency

During 2019, 74 companies or 26% of the total number were included in the register of legal entities engaged in activities to return overdue debts as the main type of activity, their total assets due to activities in 2018 exceeded 10 billion rubles. In total, the FSSP register includes information on 310 companies, in 2017-2019 29 companies were excluded from the register, which accounted for 8.6 billion rubles of total assets at the end of 2018. There are 21 organizations on the simplified taxation system (USN), so the amount of their assets is not known.

Companies in the Moscow region account for 64.7% of total assets (65 companies are registered in Moscow or 31% of the total number of collection agencies), followed by companies registered in St. Petersburg and the Yaroslavl region (8.2%) with a share of 9.5% (see Table No. 1).

Source: KA "Debt Consultant."

At the end of 2018, the conditional average size of the assets of the collection agency amounted to 481.3 million rubles, while the market leader has this size 67 times more, half of the total assets are occupied by 50 companies (see Table No. 2).

Notes

• Source: KA "Debt Consultant."