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index.CRM

Product
The name of the base system (platform): index.CRM
Developers: Center of information technologies index.art, Yekaterinburg
Date of the premiere of the system: 2006
Branches: Military industrial complex,  the Gas industry,  the Government and social institutions,  Mineral extraction,  housing and public utilities, service and household services,  Show business, leisure, sport,  Internet services,  Information technologies,  Consulting, including managerial and personnel,  Light industry,  Forest and woodworking economy,  Logistics and distribution,  Mechanical engineering and instrument making,  Metallurgical industry,  the Real estate,  Oil industry,  Science and education,  Public and non-profit structures,  Office equipment and office accessories,  the Food industry,  Polygraphic activity,  Advertising, PR and marketing,  media, TV both broadcasting,  Agriculture and fishery,  Insurance,  Construction and the industry of construction materials,  Telecommunication and communication,  Consumer goods,  Trade,  Transport,  Tourism, hotel and restaurant business,  Pharmaceutics, medicine, health care,  Financial services, investments and audit,  Chemical industry,  Electrical equipment and microelectronics,  Power,  the Jewelry industry,  Law
Technology: CRM

The index.CRM platform is the Russian customer relationship management system, it is intended for solving of tasks on business process automation, including CRM systems which are beyond traditional functionality. The basic version of index.CRM contains the functions which are the most demanded in the CRM systems of all classes.

Versions of a system

For August, 2012 there are three versions of the basic version.

  • The basic version of Professional contains the functionality allowing to automate the most important aspects of activity of the company without being limited to a framework of CRM.

  • The basic version of Standard covers standard functionality of CRM and can serve as the platform for creation of the individual solution for the customer.

  • The free version of Community Edition is intended for those who want to try to work with CRM, without doing any investments in the software.

Superstructures and the special index.CRM configurations can include both any set of standard additional packets, and the functionality developed especially for the specific customer.

Thus, index.CRM is a program system which can be used and as a ready-made product (in the form of the basic version) and as a basis for creation of the individual solution for automation of specific business processes. This method of implementation index.CRM - adaptation of a system under needs of the Customer - we consider the most expedient.

Источник — «https://tadviser.com/index.php/Product:Index.CRM»

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