Magnet implements video analytics across all Russia for the rating of cashiers

On June 2, 2020 Magnet announced the beginning of large-scale implementation of the tools of video analytics allowing to minimize emergence of queues, to increase quality of service for buyers and to increase a goods turnover.

The video cameras installed near cash desks in real time continuously scan space, using the software solution from CERA company consider people and send information to the administrator or the director of a point if in a zone there are more than five people.

"Magnet" implements video analytics tools across all Russia

The decision on opening of additional cash desks or redistribution of a flow of buyers for cash desks of self-service will be made in this case. Besides, information will automatically come to the system of the audionotification, visitors will hear where there is a free cash desk, will also remind them of observance of a social distance.

Solutions for video analytics which are implemented by Magnet are among other things intended for performance improvement of work of employees and services in shops. Data are used for drawing up rating of cashiers, forecasting of their work, proceeding from service rate of buyers, amount of critical queues and other indicators. It will allow the management of shop to plan more precisely changes, to distribute loading, to make the decision on need of additional personnel training, staff rotation, installation of new cash desks, noted in Magnet.

The retailer tested this technology in some shops for half a year. During this time, as declared in the company, the amount of queues in these outlets was reduced twice, and the goods turnover was increased by 1-2% due to service improvement.

Until the end of 2020 Magnet is going to set video analytics of queues approximately in 70 outlets of a large format with the high level of traffic. The solution will be integrated in shops in the different cities of Russia on all geography of network.^[1]

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