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Optimum SUP MMS

Product
The name of the base system (platform): SAP SUP (Sybase Unwired Platform)
Developers: CDC (Center of Corporate Developments, Sidisi)
Branches: Telecommunication and communication
Technology: MES - Management of productions and repairs

OPTIMUM SUP MMS (Mobile monitoring and services) for increase in efficiency of engineers and service crews.

The solution is integrated with modules of maintenance and repair of the equipment and also management of services of applications SAP EAM SAP ERP SAP CRM.

OPTIMUM SUP MMS and industry solutions "OPTIMUM SUP. Inspection of TO" and "OPTIMUM SUP. The inspectorate and TORO" can be applied in the different fields of economy, and they are especially effective in an oil and gas sector, power, on railway and air transport.

Use of the advanced hi-tech platform and ease of integration is indisputable plus of a system and allows to perform the following:

  • Increase receipt of profit due to increase in effectiveness of work and cutting of costs for support of work of mobile employees;
  • To quickly obtain qualitative information, to make the centralized remote control mobile workers in real time at all levels, to possess up-to-date information about a situation on objects;
  • Increase the accuracy and speed of execution of requests of clients for service maintenance, operating control of execution of requests from clients and to considerably reduce the information processing period;
  • Make effective management decisions on the basis of operational and up-to-date information on a situation on objects;
  • Create the working schedule of service specialists and an optimal route of the movement of the exit worker;
  • Increase quantity of the visited objects due to drawing up an optimal route, reduce document flow and receive automatic executions of draft work on the mobile device;
  • Perform monitoring of movement of employees, control of its load and the executed transactions.

The solution OPTIMUM SUP MMS allows to improve:

  • Performance and efficiency of the performed works;
  • Controllability business;
  • Customer service quality;
  • Process of timely obtaining analytical information;
  • Work planning on service maintenance;
  • Quality of work of exit personnel;
  • Control over activity of personnel.

OPTIMUM SUP MMS is fast obtaining necessary information, effective management of business processes, rapid response to non-staff situations, economy of means and time for decision making.