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3CX Call Center

Product
The name of the base system (platform): 3CX Phone System
Developers: 3CX
Branches: Internet services,  Information technologies,  Telecommunication and communication
Technology: CRM,  Call centers,  IP telephony

Information display of 3CX – additional service for Call center


ICE Partners submits the application for Call center based on the 3CX Phone System IP PBX

File:Ice partners 3cx call center.jpg


The expansion unit of "Call Center 3CX" for the telephone 3CX Phone System program exchange is one of the best solutions for the organization of corporate Call of the center in the market. Developer laboratory 3CX constantly improves the software products and offers users the additional services expanding opportunities for effective work of Call of the center.


All modern Call the centers in the work use the general information monitors. The new program service "Information Display of 3CX" is the web application (HTML5) which is started via the browser and it can be displayed on screens of big LCD/TFT of TVs. Such survey board displays the current information and allows the supervisor to make the emergency operational decisions. Information Display of 3CX displays important parameters of the current statistics on the Queue parameter in real time that extremely important for work of Call of the center. Using this addition operators and supervisors of Call center can always trace information on the work, and in case of need take additional measures. Such simple, but extremely important option allows to optimize work of Call of the center and to increase its efficiency.


It is possible recognize all features by installation and setup of Information Display of 3CX service on the website of ICE Partners IT integrator - icepartners.ru/20111117476/rukovodstvo-polüzovatelya-informacionnoiy-panelüyu-3cx.html