Priam (BIT:CRM 8)

The Following Functions Were Automated:

• Monitoring and analysis of key indicators of activity of the enterprise
• Customer relationship management (CRM)
• Order placement of buyers
• Calculation of normative cost value of orders
• Pricing, price lists
• Analysis of sales of ABC/XYZ
• Sales planning
• Formation of the diagram of receipt of payments
• Settlement with buyers
• Business process automation

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• Monthly acquaintance of users with new materials of the ITS PROF is made
• Setup and check of access to the website of user support users.v8.1c.ru is made

Description

Key Features Automated in the Company:

• sales management and accounting in one program;
• sales plans;
• complete contact history with partners;
• personalisation of the relations;
• criteria of segmentation of the customer base;
• automatic filling of templates of commercial offers;
• problem definition to sales managers and control of their accomplishment;
• funnel of sales, etc.

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Creation of interfaces and sets of user rights
• Individual training at office of the customer