Softline upgraded the system of the joint communications in ITPS

2016

Softline announced in May, 2016 project completion on optimization of a system of the joint communications based on Lync with supply of equipment of AudioCodes in ITPS group (it includes Parma Telecom). As a result employees of the customer had an opportunity to use a full range of IT services for productive business communication.

Offices ITPS are located in several countries, many employees are in business trips. As the system of communications allowing personnel to receive a complete packet of corporate services irrespective of the location, in the company the solution Lync 2010 was used. However in addition it was required to carry out works on optimization of quality of a voice communication. The IT partner in the project selected the Softline company having extensive examination in the field of creation of the systems of the joint communications and all necessary competences for implementation of similar projects.

During the project engineers of Softline who are the authorized products AudioCodes and Microsoft Communication specialists conducted examination of IT infrastructure of the customer, designed a solution architecture, prepared the program and a test procedure. After that the equipment AudioCodes was supplied, primary setup of the gateway is made (voice the politician, trunk lines, the plan of numbering, routing of calls, etc.) and also integration from the existing automatic telephone exchange and Microsoft Lync is made.

"In a project deliverable the customer received the solution for effective corporate communication of employees using direct dialing on Lync Phone; defense of perimeter of network by corporate voice VoIP from the harmful attacks; the guaranteed connection of automatic telephone exchange to VoIP to the telecom operator with the high level of quality. All this provided fault tolerance of a system of the joint communications at remote offices", - Mikhail Svinin, the top manager on work with corporate clients of Softline company told.

2012

Parma Telecom completed in the fall of 2012 the project on system implementation of corporate communications on the Microsoft LYNC 2010 platform. On it time in the own company.

Premises of implementation of a new system was the fact that three quarters of employees of the company at the same time are in business trips in 3-4 countries of the world. It was necessary that each employee where it was, and had at any time an opportunity using the Internet to receive a complete packet of corporate communication services.

A new system began to be applied already to holding meetings: from working meetings of project teams – prior to the operational meetings with participation of the top management and also for the publication of a presence status, short messaging and joint work over documents. Among priority tasks of development of IT - mastering of technologies of remote joint work with partners and clients using "interactive white boards".

Interest in the system of corporate communications based on Microsoft LYNC clients and partners show Parma Telecom. For example, this system is already implemented and Lukoil Oversiz Holdinga, one of large customers of the company works in some assets. In the next plans Parma Telecom is integration of own system with the system of the client that will allow further simply and conveniently to organize joint work of the mixed working groups on projects.

Kolonsky Evgeny, the director of information technology Parma Telecom, summing up the first results of system implementation, noted: "Microsoft LYNC organically fitted into an IT ecosystem of the company and was naturally built in working and communicative tasks of workers. I consider justified investments of the company into implementation of Microsoft LYNC because we invest not in a separate product, and in the amount of advanced technologies of Microsoft which develop taking into account perspective requirements of the market and our business".