Armtek, group of companies (SAP ERP)

As for automation, purchase, logistics and sale functionally becomes covered. IT support be under construction on the basis of SAP ERP which develops at us in the form of uniform installation. Functions of this system are available to users of all group Armtek. There are also other information systems automating, say, document flow and controlling execution of instructions. There is a portal for external users and, certainly, classical office systems.

From the Chief information officer's interview

The main problem of management of group as uniform business on the basis of the unified information system of support of the main business processes consists in formation of a certain standardization of requirements, work methods and also in streamlining of desires of separate divisions which, being uncontrollable, always have a certain natural dispersion.

Standardization of work in business is extremely useful in general and when the speech as it in our case, goes about work of the divisions having the known share of independence, in particular. And we, say, even including sales process by independent activity of our branches, aim to standardize it, and then to make obligatory for execution by all branches.

Often happens so that the requirement of one division is in some conflict with aspirations of another. It is necessary to watch closely similar events very much and at their emergence to try to develop certain general consolidated and, as a rule, the compromise solution satisfying both parties. In general three groups of questions are subject to permanent balancing: the objective operational needs of hotel managers of the company, global business needs having a long-term outlook, and the nature of market development in general. Only at persistent coordination of all these questions it is possible to talk reasonable politics in the field of automation. These are uncommon and besides the tasks requiring daily attention which for today as it is represented to me, we manage to solve. Therefore also development of SAP implementation of ERP goes quite successfully.

But I will emphasize that even having very mature product at the enterprise, it is correct to speak about success only in the context of today. If to relax with the solution above the designated questions, everything can change quickly for the worse.