Rostov Hotel (BIT: Hotel 8)

The 1C: Accounting and Trade company (BIT) successfully implemented the project on process automation of customer interaction and management of the number of rooms in Adler hotel "Rostov" by means of the program "BIT: Hotel 8". As a result of automation was not only work of service of armoring is accelerated, but also formation of necessary managerial reports is provided.

The decision on automation of workflows was made with the purpose to improve service quality of guests and to move to higher level of management of hotel. When choosing the software, suitable for these purposes, comparing of the software solutions presented at the market for automation of the hotel sector was carried out.

As a result the choice was stopped on "BIT: Hotel 8" - the program having all necessary functionality. As the partner in implementation of the program the developer of the program - 1C: Accounting and Trade company (BIT) which specialists have the high level of competences of business process automation taking into account specifics of hotel case and understanding of needs of heads of hotels is selected.

Use of the program "BIT: Hotel 8" allowed to accelerate and simplify process of armoring, registration and the statement of guests. Besides, the solution increased transparency of accounting for control of employment of premises and cleaning of rooms.

Customer's Feedback

Nishan Gevorgyan, hotel manager Rostov: "Implementation of the program promoted quality improvement of management of the number of rooms, performance improvement of work of our employees, in particular, of the administrator, the accountant and service of armoring. Thanks to the detailed reports forming in the program, the management obtains the complete information about work of hotel".