The car showroom "Inavtoservice" will organize business processes and automates relationship

1C-Rarus integrator completed the project of automation of car showroom "Inavtoservice", the press service of the company reported on January 22, 2013. The Альфа-Авто:Автосалон+Автосервис+Автозапчасти system with an add-on unit for the organization of customer relationship management is used.

Tasks

For increase in efficiency the tool allowing to keep account of all business processes in the company was required for the management of a motor show. One of key problems of automation - adjustment of customer relations.

Behind council the management of a motor show addressed to 1C-Rarus company. Specialists 1C-Rarus recommended to Inavtoservice the Альфа-Авто:Автосалон+Автосервис+Автозапчасти software product with "Addition of Alpha Car: Customer relationship management, edition 5".

Result

Are optimized by creation of an information system:

• Order placement and car sales
• Accomplishment of pre-sale preparation of cars
• Rendering services in repair and service of cars
• Conducting trade in spare parts
• Organization of work of a warehouse

Installation of addition for customer relationship management allowed Inavtoservice company to optimize all stages of customer interaction: from the moment of selection of the car, record on test drive and planning of meetings, before sale, reflecting additional services on crediting and insurance.

Inavtoservice received effectively working system helping to organize business processes.